Support
Talk to us
FAQ’s
Shipping
Returns
Email: hello@mistr.co
Global sales: info@mistr.co
Address: MISTR SWEDEN AB
Kårevägen 10, 182 66 Djursholm, Sweden.
Get help
Email: hello@mistr.co
Global sales: info@mistr.co
Address: MISTR SWEDEN AB
Registration nr: 559217-769
Stockholm office: Kårevägen 10, 182 66 Djursholm, Sweden.
FAQ's
Health
Nicotine is a known irritant to the respiratory system. At Mistr we are committed to providing our users with only products that are not harmful for you.
All Mistr liquids are sourced and created in the UK. Our fully organic farms harvest our botanicals during specific lunar cycles so as to maximise the potency of the plants’ healthy benefits. The essences are then carefully extracted by Mistr’s unique method and blended in our state of the art biotech facilities also in the UK. Our formulas are organic, vegan-friendly, non GMO and Halal.
Mistr is supported by science in every stage of product development and production, because your well-being is our aspiration. All our manufacturing facilities boast top level manufacturing practices and certification.
No, far from it. Mistr products contain Zero Nicotine or harmful chemicals. The Mist produced by the inhealer contains no harmful emissions or chemicals. The Mist is pure and natural and contains only plant essence and Vegetable Glycerin (VG).
Mistr is dedicated to being in harmony with the planet. All Mistr products and packaging are fully recyclable and we belong to Recycling “take Back” schemes. Our Mini inhealers are rehargeable until the all the Mistr liquid is used. The Classic inhealers are infinitely rechargeable, thus reducing environmental waste. All Mistr inhealers can be recycled where batteries are recycled. They should be disposed of responsibly.
Using my Mistr Inhealer
There are no known long term risks associated with VG and it is considered to be non-toxic for human consumption.
.
Unlike other plant based inhalers, Mistr’s liquids contain no PG – Propelene Glycol – we are truly unique in this. We contain NOTHING but Vegetable Glycerin and herbal essence.
The Mistr inhealer is fully automatic and simply needs to be inhaled through the mouth to enjoy the unique Misting experience
Mistr inhealers heat the herbal blend to an optimal temperature which then creates a vapour. The vapour is then absorbed by the mucosa of the mouth throat and upper respiratory tract allowing the body to absorb the plants powerful benefits.
A rechargeable Mistr inhealer should last at least 2 years.
A Mistr device can be used anywhere you like, indoors or outdoors. The vapour has no smell, Its is safe to be carried in any pocket and is also safe to be carried into a flight cabin in hand luggage
Your Mini Inhealer is fully rechargeable until fully misted, lasting 750+ puffs.
You can use any USB-C cable to charge you Inhealer.
Delivery
We use worldwide-known delivery services: DHL, GLS, UPS, DPD
Shipping & Returns
As a consumer, in accordance with the distance contract law, you have the right to withdraw without giving any reason. We have a 30 day return policy. However, you must notify customer service within 14 days of receiving your goods. To return the goods, they must be unused and undamaged and in their original packaging. Both the product and the packaging must be whole. Return the goods together with the invoice or a copy of it. You as a customer are responsible for shipping and return costs. It is important that you return the package by recorded mail.
You as a customer are responsible for the package arriving to us and it is important that you can trace the return package with a tracking number.
Health
Nicotine is a known irritant to the respiratory system. At Mistr we are committed to providing our users with only products that are not harmful for you.
All Mistr liquids are sourced and created in the UK. Our fully organic farms harvest our botanicals during specific lunar cycles so as to maximise the potency of the plants’ healthy benefits. The essences are then carefully extracted by Mistr’s unique method and blended in our state of the art biotech facilities also in the UK. Our formulas are organic, vegan-friendly, non GMO and Halal.
Mistr is Supported by science in every stage of product development and production, because your well-being is our aspiration. All our manufacturing facilities boast top level manufacturing practices and certification.
No, far from it. Mistr products contain Zero Nicotine or harmful chemicals. The Mist produced by the inhealer contains no harmful emissions or chemicals. The Mist is Pure and natural and contains only plant essence
Using my Mistr Inhealer
There are no known long term risks associated with VG and it is considered to be non-toxic for human consumption
.
Unlike other plant based inhealers, Mistr’s liquids contain no PG – Propelene Glycol – we are truly unique in this. We contain NOTHING but Vegetable Glycerin and herbal essence.
The Mistr inhealer if fully automatic and simply needs to be inhaled through the mouth to enjoys the unique Misting experience
Mistr inhealers heat the herbal blend to an optimal temperature which then creates a vapour. The vapour is then absorbed by the mucosa of the mouth throat and lungs allowing the body to absorb the plants powerful benefits.
A rechargeable Mistr inhealer should last at least 2 years
A Mistr device can be used anywhere you like, indoors or outdoors. The vapour has no smell, Its is safe to be carried in any pocket and is also safe to be carried into a flight cabin in hand luggage
Delivery
We use worldwide-known delivery services: DHL, GLS, UPS, DPD
Shipping & Returns
As a consumer, in accordance with the distance contract law, you have the right to withdraw without giving any reason. We have a 30 day return policy. However, you must notify customer service within 14 days of receiving your goods. To return the goods, they must be unused and undamaged and in their original packaging. Both the product and the packaging must be whole. Return the goods together with the invoice or a copy of it. You as a customer are responsible for shipping and return costs. It is important that you return the package by recorded mail.
You as a customer are responsible for the package arriving to us and it is important that you can trace the return package with a tracking number.
You as a customer are responsible for the package arriving to us and it is important that you can trace the return package with a tracking number.
Mistr is dedicated to being in harmony with the planet. All Mistr products and packaging are fully recyclable and we belong to Recycling “take Back” schemes. Our Mini inhealers are rehargeable until the all the Mistr liquid is used. The Classic inhealers are infinitely rechargeable, thus reducing environment waste. All Mistr inhealers can be recycled where batteries are recycled. They should be disposed of responsibly
